Health and Social Care
Your organisation needs to radiate trust, empathy, transparency, excellence and reliability to all its stakeholders, from service users and commissioning bodies to local communities, regulatory authorities, investors, staff and suppliers.
To do this a thorough communications strategy is crucial and one created by an agency which truly understands the multitude of complex, and often confidential issues, your organisation and sector faces.
Whether it’s an elderly care home, step up/step down neurological units, complex needs, supported living, LD services or mental health provision, and whether your audiences are private paying or local authority contracts our communications solutions will ensure your messages are of the correct tone and type to start meaningful and ongoing conversations with all your stakeholders.
Why are we so confident? Because we have worked in this sector for many years and we have proven to major investors, brands and care providers that we have the knowledge and experience to protect and develop their reputations.
Our crisis management service is particularly suited to the health and social care sector and our relationships with key health sector, regional and national journalists will ensure your reputation remains strong and robust, no matter what issues come your way.
We have a wealth of experience handling the toughest crises, including BBC Panorama investigations, the Bernard Jordan D-day story, medicines control issues, absconding residents, acts of violence and national tabloid investigations. We know the methods the media will utilise to target your brand and we can help you minimise any serious reputational fall out.
Don’t take our word for it, ask Gracewell Healthcare, Badby Park, The CAP Awards, BRACE, Well London, Swanton Care & Community, Precious Homes, Hamberley Developments and Patron Capital.