Your complete comms shop for health and social care - led by industry experts

As a specialist communications agency we focus solely on the health and social care sector so that our knowledge of the issues our clients face is comprehensive. This means we provide the very highest quality strategic advice on a wide range of reputational matters.

Your reputation is key to your success

We understand implicitly the golden thread between the culture of an organisation, its brand, its reputation – and the bottom line: occupancy, recruitment, subscribers, sales. Communications cannot be delivered in a vacuum, it must be embedded into the operational heart of the business – every decision has a reputational impact. We work alongside some of the UK’s leading health and social care brands to build their reputations from the inside out so they excel at every level.

You know you have a first-class consultancy when they consistently add valuable insights, execute deliverables and are so attuned to the company values and culture that they become indistinguishable from your own team.'

Tim Street Director, Hamberley Care Homes

Arc Seven have the depth and breadth of experience in our sector as well as the media and journalistic experience to be the right advisors for us. They work seamlessly with us as part of our team and when managing reputational issues this is absolutely what is needed.'

Zsara Thomas Marketing & Communications Director, Elysium Healthcare

Arc Seven have been integral in developing how we tell the story of the positive impact we have on the people we support, right across the UK. Their combined knowledge of the development opportunities and issues we all face in the social care sector and the workings of the modern media sets them apart.'

Garry Cross Chief Executive Officer, Swanton Care

Arc Seven has helped us to articulate our person-centred approach to care and our focus on resident holistic wellbeing. Our new website encapsulates the essence of Advinia’s culture and values and shares the heart-warming stories from our homes in an engaging and inspiring way.'

Mark Cash Chief Executive Officer, Advinia Health Care

Arc Seven helped us articulate our brand and personality so that we could reach a wider audience and attract new talent who are looking for more meaningful careers. They told the story of our team and shone a spotlight on the wonderful colleagues who work with us.'

Kirstie Jones Group People Director, Salutem Care and Education

Experienced leadership in health and social care

Arc Seven Communications is led by former journalist Alistair Clay and anthropologist Dr Gemma Clay. We are passionate about the provision of high-quality health and social care services and we are proud of the role we play in helping our clients to succeed.

Arc Seven team

As a former national journalist, Alistair works alongside operators and investors to develop communications strategies that build strong reputations for successful, trusted businesses in the health and social care sectors.

Alistair has handled countless major crises and guided his clients through BBC & Panorama investigations, the COVID-19 pandemic, national media campaigns and multiple challenging issues.

Alistair Clay

Director

As a health and social care specialist, Gemma is the strategist at the heart of all our major comms campaigns. She has an excellent understanding of the reputational issues the sector faces and with a PhD in Anthropology, her behavior-led strategies focus on engaging key stakeholders, building trust and delivering real impact for clients.

Gemma is also a co-founder of Sweet Pea, the home care app that helps families find, monitor and manage their loved one’s care.

Dr Gemma Clay

Director

An experienced journalist with a keen eye for the story, Kate has worked on both sides of the media divide, both as a feature writer for consumer publications and as a public relations consultant for clients in health and social care.

Kate captures emotive and engaging human interest content and crafts compelling campaigns that build a strong print and digital narrative. She is a key member of the crisis communications team and advises clients on reputation management.

Kate Woodward

Senior Account Manager

Emma is the Executive Assistant at Arc Seven and is integral to the smooth running of the agency supporting the Directors with key components of account management.

As an experienced project manager, Emma utilises her diverse skillset to help with research projects and to assist with digital and thought leadership campaigns for clients.

Emma Endicott

Executive Assistant